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Remove some members from the contact list, and change the list name (for example, Splitlist.msg).ĭouble-click the public folder in the IPM_SUBTREE list, and then select Folder > Import > From MSG to import the updated contact list. Select the contact list, and then select Actions > Export message.Įxport the contact list in the MSG file (UNICODE) format (for example, Brokenlist.msg).ĭouble-click to open the exported item and edit the contact list. Then, try again to access the contact list.ĭouble-click Public Folders, expand the IPM_SUBTREE list, and then double-click the public folder that has the contact list. Use the MFCMAPI tool to split the contact list. Method 3: Use the MFCMAPI tool to split the contact list Add public folders to Favorites in Outlook, and then access the contact list.Download public folders in Cached Exchange Mode.Note: Outlook will retrieve the information from the local data file (.ost) in Cached Exchange Mode. Method 2: Use Outlook in Cached Exchange Mode To access the contact list, select the People icon, expand Public Folders, and then select the Contact public folder. In Outlook on the web, add the public folder to Favorites, and then access the contact list. Method 1: Use Outlook on the web to access the contact list

To work around this issue, use one of the following methods. This issue occurs if the memory limit is exceeded. If contact list members have long names or email addresses, more memory is required to retrieve the properties in Outlook in online mode. However, there is a memory limit to retrieving contact list member properties (such as DisplayName or EmailAddresses) in Exchange Server. There is no specific limit on the number of contacts for a contact list. Close some windows or programs and try again. This could be temporary, but if you see it again you might want to restart Outlook. Sorry, we're having trouble opening this item. When you try to access the contact list in Microsoft Outlook in online mode, you receive the following error message: You have a public folder that contains a contact list in Microsoft Exchange Server.